April Conway
Administrative Professional
RÉSUMÉ
Professional Info
About Me:
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I worked on an internship at Pick N Save as a Customer Service Representative (CSR) as well as office work. I did bookkeeping, the filing of papers, answering and directing calls for the store, customer service, creating and printing the store newsletter, posting the weekly schedule, as well as continuing as a cashier.
Work
Experience
Medical Billing - (Frase Chiropractic now Precour Chiropractic)
Nov 2022 to Current
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Entering insurance information, posting claims, processing claims, processing payments into ChiroTouch software. Updating hardware and software as needed. Recently became a CT (Chiropractic Technician). Corresponding with Insurance companies and other agencies, running reports, ordering supplies, performing CT duties such as vitals, setting up patients with X-rays, financial reports and submitting compliance documents to Government agencies.
CSR - Assistant Front End Manager (Phillips' Pick N Save)
Feb 2022 - Nov 2022
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Cashiered, assisted with customers, directed other CSR and cashiers, filed, viewed cash register with our computer software, run reports, filled in for others on break. Ordered supplies for the front end such as bags/receipt paper. Filled in for MOD (manager on duty).
Bookkeeping (Pick N Save)
Mar 2021 - Aug 2021
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Trained on the front end of the store to maintain the books, balance the tills, process deposits, order lottery and supplies for bookkeeping. Ran the service desk. Order coin and cash for the front end.
Produce Lead (Pick N Save)
Mar 2020 - Feb 2021
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Assisted the manager in running the produce department during the pandemic. I placed orders for produce, managed staffing, helped with scheduling, made fruit cups, bowls, and shingled fruit slices. Cleaned and maintained the green rack (wet wall). Made displays, signs and helped with inventory.
Deli Lead (Pick N Save)
Dec 2017 - Mar 2020
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Assisted the manager in running a fast-paced deli. I placed orders for products, managed staffing, helped with scheduling, made sandwiches, bosses and other products to serve in hot and cold deli.
Cashier/Customer Service Representative (CSR)
2016 - 2017
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Cashiering, assisting with customer service, directing other cashiers, bookkeeping, filing, viewing the cash registers with the computer software, running reports, switching coin canisters, filling in for others while they are on break.
Store Associate
2016 - 2016
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Cashiering, setting up new sales and promotions, arranging displays to look appealing, helping customers with knowing the appropriate amount of fabrics needed for projects, cutting fabric for customers, helping sales, changing labels when prices change, and assisting with customer service.
Church Receptionist
2009-2012
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Volunteered at Poplar Creek Church as a reception, church librarian, and secretary. While at church I used ACS database to set up class rosters and enter addresses and phone numbers.
Certified Nurses' Aide (CNA)
2000-2008
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Assisted patients with activities of daily living in various locations including private homes, rehabilitation facilities, nursing facilities, and hospitals.
Skills
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Access (2013)
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Answering multi-line telephones
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Cashiering
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Cloud storage
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Customer Service
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Excel (2013)
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Google Documents
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Powerpoint (2013)
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Setting up Facebook Groups
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Typing (60 wpm)
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Word (2013)
Education
Wisconsin Chiropractic Association (WCA)
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Attended CT Training. Passed my tests.
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Earned my CT Certification and several Modalities such as IFC (Interferential Current), Traction, Ultrasound Therapy and Hot/Cold Therapy.
Milwaukee Area Technical College (MATC)
2015 - 2017
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Graduated from the Administrative Professional Associates Degree program with honors.
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Earned my Associates Degree in Applied Science .
Chippewa Valley Technical College (CVTC)
2000
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Performed clinical training at nursing home.
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Earned Certified Nursing Assistant (CNA) certificate.
Follow the buttons below for a copy of my current RÉSUMÉ or MY RECENT COVER LETTER.